Case Studies — Restaurant

In its almost 150 year existence visitors to The Grand Hotel Birmingham have included King George VI, Winston Churchill, Charlie Chaplin – and Karl from our digital installation team! Grand in scale as well as name the building has recently undergone a £50million transformational refurbishment to restore its role as Birmingham’s premier hotel, events venue and food & drink experience – which is where we come into the story. We have installed two Ultra High Brightness screens to bring some C21st digital marketing to this stunning C19th hotel. The 43” screens are delivering some mouth-watering images of the menu items...

In an era dominated by technological advancements, the quick-service restaurant (QSR) and fast food industry are undergoing a revolutionary transformation, thanks to the widespread adoption of self-service kiosks. These interactive digital interfaces have become a game-changer for both restaurant owners and customers, redefining the dining experience and streamlining operations in ways previously unimaginable.   Enhancing Customer Experience One of the primary benefits of self-service kiosks is the enhanced customer experience they offer. With these intuitive touch-screen devices, patrons can customise their orders with ease. The reduction of order inaccuracies contribute to a smoother and more enjoyable dining experience.The convenience of...

Offering self-service and automating back-of-house processes with touchscreen systems saves hospitality businesses time, allows more efficient use of the team’s valuable time and enables easier scaling to meet demand. As well as offering a tool that help’s the hospitality sector operate more profitably, touchscreen solutions also provide them with a way to enhance customer experiences. A Statista survey found that about half of consumers are more likely to stay in hotels with self-service technology. Additionally, 84% of Gen Z and 76% of millennial consumers prefer tech-based checkout systems. However, to get the most return on investment (ROI) from a touchscreen...